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Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices.

Advancements in business IT have always been driven by a need to get more done, in less time. It used to be about how fast your employees’ computers were, but as more tasks are moved to the cloud, companies like Google are finding new ways to improve how those services are delivered.

Whether for work or entertainment, we use our phones and our computers to spend time on websites daily. As such, Microsoft has revealed a new feature as part of its plan to bring Android phones into the world of Windows 10. According to Gartner, Android operating systems held 81.7 percent of the worldwide smartphone market […]

When social media is used correctly, marketers can better understand their target audience and thus create better content and deliver it more effectively. This is vital since you’ll be able to send customers tailor-made content that helps increase conversion rates and sales revenue.

With feature-rich cloud applications like Docs and Slides in G Suite, users can work whenever and wherever they want from any internet-connected device. To help businesses get more out of their cloud platform, Google announced that they are working with Citrix to run virtual desktops and applications in a cloud-hosted environment.

Understanding how Microsoft 2016 and Microsoft 365 differ and deciding which one is right for your business can be difficult. After all, they both have similar names and come with just about the same applications. So how do you tell the two apart? Read on.

Are you bothered by the fact that Microsoft Office 365 and Windows 10 are sold separately? If that’s the case, you’re not the only one, and thankfully, Microsoft has devised a solution to streamline your operations. Here’s everything you need to know about Microsoft 365. Microsoft 365 combines Office 365, Windows 10 and Enterprise Mobility […]

Blockchain technology has significant implications for every industry, but healthcare is ideal for the increased security and efficiency that come with this new trend. Read on to ensure you’re prepared for what’s coming. What is blockchain? Although the technology was first associated with Bitcoin and other digital currencies, blockchain is not exclusive to the financial […]

Did you know that viruses, ransomware, spyware, and trojans are all categorized as types of malware? Having been around for decades, these cyber threats have grown both in number and intensity. Needless to say, it pays to know how each of them works as well as how to protect your business.

With a name like OSX.Dok, it’s hard to feel confident about staying ahead of the recent MacOS malware. The cryptic letters foreshadow countless pages of complicated code that most computer users don’t understand at all. Fortunately, avoiding this cyberattack doesn’t require any programming know-how whatsoever.