Why Choose Us?
We offer expertise in Computer Network Support, Cloud Computing and Hosted Services serving businesses in Portland, Vancouver and Beaverton
- We Guarantee a One Hour Response. Our expert technicians will answer your computer IT support problem without delay or it will be returned by an expert technician within 60 minutes or less. The work is free if we don't get back to you in that one hour time frame.
- Repairs in a Flash. Why wait all day for your computer to be repaired? Your computer IT network is important to you. That’s where our IT support and computer network support services come in. You can access your computer network remotely through our network support services. If not, our technician will be at your service that very same day.
- We speak YOUR language. Know that we will answer any computer support & maintenance questions you have so you clearly understand. There is absolutely no intimidating "geek speak" by our IT support technicians.
- Our Guarantee -100% Unconditional Satisfaction. The total satisfaction you deserve awaits you with our technology services and IT consulting. We'll go out of our way with our IT management services to make sure you are a satisfied customer.
- No Unforeseen or Unwanted Surprises. Rest assured that no damage will occur to your network or your data. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. All potential risks will be described in detail and your authorization and agreement will be obtained before work begins. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
- We Guarantee All Projects To Be Completed On Time within Budget. There will be absolutely no nickel and diming as we perform your network services and IT consulting. This sometimes happens in the industry by unethical and incompetent technicians. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
- A Guaranteed Accurate Invoice. We guarantee every bill to be detailed and accurate. There will be no billing surprises since your IT management services bill will be pre-approved by you.
- Network Audit. If you are a highly successful, results-oriented entrepreneur and you want to focus your time, energy and money on growing your business but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, and you have at least one server and 10-50 pc’s or laptops, then we will provide a Free Network Audit.
- Superior Communication and Service – From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts, and they seem to want to have a conversation about the technical details rather than just getting it done.
Imagine being able to just tell your consultant what you’re trying to achieve in your business and they would make it happen – and would provide REAL value by advising you on how to make those outcomes happens faster, cheaper and with less effort.
- Remove Constantly Recurring Computer Problems - Guaranteed. Maybe you’ve experienced this yourself; you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues, or they waste your time trying to explain why the problem is happening instead of just taking care of it. We will fix your computer problems correctly so they don't keep coming back. We believe you deserve 100% complete satisfaction. We will do whatever it takes to make you happy or we’ll offer a full refund.
- We promise to offer you Cloud Computing which may save you thousands and we promise it is more secure and reliable than any system you have ever owned or thought of purchasing.
- We guarantee your data will be backed up in multiple locations on our cloud platform so you will never experience any data loss.